At Info Edge India Limited and its affiliated companies worldwide, we are committed to protecting your privacy and ensuring the safe handling of your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and store personal data when you access our website whiteland-103.navigatorealtors.com or our mobile application (collectively, the “Platform”) and use our services (the “Services”).
This Policy applies to all users of the Platform, including buyers, renters, owners, brokers, dealers, and visitors.
By using the Platform or consenting to this Policy, you agree to the collection and use of your personal data as described below. In some cases, we may ask for your consent separately for specific purposes.
1. Personal Data We Collect
We collect personal information in the following ways:
A. Information You Provide
- Personal Details: Name, contact details (email, phone, address), login credentials.
- Property Details: Property type, location, size, photographs, pricing, and amenities.
- Identification Documents: Aadhaar, PAN, voter ID, driver’s license, passport, utility bills, property deeds, tax documents.
- Payment Information: Payment details processed via third-party providers (we do not store your bank or card details).
- Communication Details: Records of calls, emails, messages, and other correspondence with us.
- Voice Recordings: Voice samples or recordings used in property video listings.
- Other Information: Any other details you provide voluntarily with consent.
B. Information Collected Automatically
- Usage Data: Search queries, preferences, account activity, time spent on Platform.
- Technical Data: Device type, OS, IP address, browser, network, unique device identifiers.
- Location Data: Approximate location such as city or country.
- Communication Data: Interactions with the Platform or other users.
- Cookies and Tracking Data: Information stored via cookies or similar technologies to enhance user experience.
- App Permissions: Camera, location, notifications, phone, photos/videos (manual approval required).
- Insight Data: Derived insights for improving user experience.
C. Information from Third Parties
- Partners, advertisers, publicly available sources, or third-party login services may provide your personal information such as name, email, phone, or location.
2. How We Use Your Personal Data
We may process your personal data for the following purposes:
- Platform Services: Account creation, property listings, connecting with other users, displaying property details, recommending relevant content, generating voiceovers.
- Marketing: Sending promotional communications about our Platform, Services, or third-party offerings (with your consent).
- Service Improvement: Enhancing Platform features, analyzing usage, and personalizing content.
- Fraud Prevention: Identifying suspicious activity, verifying listings and users, and ensuring network security.
- Support & Communication: Addressing queries, feedback, complaints, or providing assistance.
- Legal Obligations: Compliance with laws, defending legal rights, or handling legal proceedings.
- Analytics & Insights: Building anonymized data profiles to improve Platform performance.
3. Cookies and Tracking
We use cookies and similar technologies to improve your experience, recognize your device, and analyze usage trends. You can control cookies via browser settings; however, disabling them may affect Platform functionality.
4. Sharing Your Personal Data
We may share your data with:
- Service Providers: Vendors, consultants, field verifiers, and other partners assisting us in operating the Platform.
- Other Users: To connect you with relevant property seekers, owners, or brokers.
- Banking Partners: For financial services like home loans, with your consent.
- Legal or Regulatory Authorities: When required by law.
- Corporate Restructuring: In the event of mergers or acquisitions.
- Other Third Parties: Accountants, lawyers, auditors, and others on a need-to-know basis.
Please note that third-party websites linked from our Platform have their own privacy policies.
5. Your Rights
You can:
- Access, update, correct, or delete your personal data by contacting 1800 203 2782.
- Withdraw consent for data processing by contacting 1800 203 2782 (this may affect your use of the Platform).
- Opt-out of promotional communications by contacting our Grievance Officer.
6. Storage and Protection of Personal Data
Your data is primarily stored in India. We may transfer it to service providers or partners abroad, ensuring appropriate security measures are in place. Physical, electronic, and procedural safeguards protect your data against unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain personal data as long as needed to provide Services and comply with legal obligations. Even after account deletion, anonymized data may be retained for research, analysis, or legal purposes.
8. Third-Party Websites, Apps, and Services
Links to third-party websites, apps, or services are provided for convenience. We are not responsible for their privacy practices, and users should review their respective privacy policies.
9. Children
The Platform is not intended for children under 18. We do not knowingly collect data from minors. Parents or guardians should supervise use by children under 18.
10. Changes to this Privacy Policy
We may update this Policy from time to time. Changes take effect upon posting on the Platform.
11. Grievance Redressal
For questions, concerns, or complaints regarding your personal data, please contact our Grievance Officer at:
Contact: 1800 203 2782
